Quick answer: Verification itself is usually quick once a clean submission is in — the delays come from resubmissions. What's fixed: funded credentials are issued instantly (1-step) or within 48 hours (2-step) after verification is approved and the agreement is signed.
The sequence
Submit documents to Veriff → status: submitted or pending
Veriff confirms → status: approved — the only status that continues the setup
Sign the Funded Trader Agreement at hub.traderscale.com/contracts
Funded credentials issue — instantly for 1-step accounts, within 48 hours for 2-step
How long each step takes
Verification is usually instant. If your submission is rejected, our support team responds on average within 15 minutes — read the rejection reason first, fix that specific issue, and resubmit. See Why Was My Verification Rejected?.
If it seems stuck
Check the status is genuinely approved rather than pending, check spam for Veriff emails, then send support your registered email, account number, KYC status and a screenshot of the verification page.
See also: Funded Account Checklist