Quick answer: Two stages. Compliance review within 48 business hours, then payment processing within 72 business hours after approval. Your account goes read-only throughout.
Stage 1 — Compliance review
Completed within 48 business hours.
The Dealing Team reviews your trading history against the program rules and prohibited practices. This is where trade sequences, risk changes, floating drawdown, trade duration and activity across your accounts are assessed — none of which the Trader Area tracks.
Stage 2 — Payment processing
After approval, payouts are processed within 72 business hours.
These are separate stages. The 72-hour clock starts at approval, not at submission. In practice we're usually much faster.
Business hours aren't calendar hours
Weekends and non-business days extend the calendar time. A request submitted Friday afternoon starts its review clock the following business day.
Possible outcomes
Approval | Passed review, moves to processing |
Adjustment | The payable amount was changed following review |
Rejection | Did not pass the current eligibility or compliance review |
Approval isn't arrival
Approval and payment delivery are separate. Finance processing, recipient setup, blockchain confirmation, bank timing or external provider checks may still be required.
Your account is read-only meanwhile
See Trading while a payout is pending.
See also: Why a payout is delayed or rejected · How reviews work
What the review actually looks at
At payout, the review may cover:
Individual trades and complete trade sequences
Risk changes across a sequence
Floating drawdown at the moment each position opened
Trade duration
Activity across your related accounts
What evidence is used
Account number and program type
Symbol and trade direction
Platform ticket number and server-side position ID
Entry and close times, and trade duration
Lot size or risk changes across a sequence
Floating profit or loss when another position was opened
Stop-loss placement and furthest stop-loss distance
Closed P&L, equity movement and daily loss exposure
Activity on your other Traderscale accounts where relevant
Why ticket and position IDs look different
A platform ticket may be linked to a server-side position ID. Support or the Dealing Team may reference either identifier when discussing the same trade or sequence. If support quotes a number you don't recognise, this is usually why — it isn't a different trade.
Who decides
An independent third-party Dealing Team. Support can explain rules and submit eligible cases; the decision is the Dealing Team's. See Prohibited Trading Practices for every rule reviewed.