Quick answer: Your initial Pro challenge fee is refunded once you become eligible for your first payout on the funded account, subject to full compliance with the trading rules. Pro is the only program with a fee refund.
How it works
Pass both Pro steps and activate the funded account
Meet every first-payout condition — 3 trading days, 30-day waiting period, KYC, signed agreement, no breaches
The fee refund is issued in accordance with the program terms
The free retry is separate
Pass Step 1 and fail Step 2 and you get one free retry — no new purchase, one per trader, only after a Step 2 failure. Failing the retry means a new challenge must be purchased.
If eligibility is reached and no refund has appeared
Contact support with your registered email, funded account number, the date you reached first-payout eligibility, and your original order number.
Speedy, Flex and Instant Funding fees are non-refundable once credentials are issued — see Refund & Cancellation Policy.