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When does platform maintenance happen?

There is no fixed maintenance schedule. Planned maintenance that affects trading is announced by email in advance.

Bài viết này chưa được dịch. Nội dung hiển thị bằng tiếng Anh.

What to expect

  • Advance notice is sent to your registered email address.
  • Trading may be unavailable during the notified window.
  • Keep your email address up to date and check your spam folder for notices.

Unexpected interruption?

Contact support with the time, the symbol, your account number and a screenshot.

Deliberately profiting from a known platform fault or pricing error is prohibited, during or after maintenance. Exploiting system errors