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When does platform maintenance happen?
There is no fixed maintenance schedule. Planned maintenance that affects trading is announced by email in advance.
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What to expect
- Advance notice is sent to your registered email address.
- Trading may be unavailable during the notified window.
- Keep your email address up to date and check your spam folder for notices.
Unexpected interruption?
Contact support with the time, the symbol, your account number and a screenshot.
Deliberately profiting from a known platform fault or pricing error is prohibited, during or after maintenance. Exploiting system errors