# Traderscale Help Center

> Frequently Asked Questions

## Português do Brasil

### Regras e Restrições

- [Junção de Contas](https://help.traderscale.com/pt-BR/articles/9561403-juncao-de-contas.md)
- [Leverage](https://help.traderscale.com/pt-BR/articles/9561447-leverage.md)

### Desafio Speedy TraderScale

- [Quanto Tempo Dura a Fase de Avaliação Speedy?](https://help.traderscale.com/pt-BR/articles/9561629-quanto-tempo-dura-a-fase-de-avaliacao-speedy.md)

### Desafio Pro TraderScale

- [Quanto Tempo Dura a Fase de Avaliação Pro?](https://help.traderscale.com/pt-BR/articles/10027492-quanto-tempo-dura-a-fase-de-avaliacao-pro.md)
- [Dias Mínimos TraderScale Pro](https://help.traderscale.com/pt-BR/articles/10027430-dias-minimos-traderscale-pro.md)

### Dúvidas Frequentes

- [Limite de Pagamento](https://help.traderscale.com/pt-BR/articles/9561555-limite-de-pagamento.md): Payout Cap
- [Qual Plataforma a Traderscale Utiliza?](https://help.traderscale.com/pt-BR/articles/9561632-qual-plataforma-a-traderscale-utiliza.md)

### A TraderScale Realmente Paga?

- [A TraderScale Realmente Paga?](https://help.traderscale.com/pt-BR/articles/10086633-a-traderscale-realmente-paga.md)

### Start Here

- [Países Restritos](https://help.traderscale.com/pt-BR/articles/9561394-paises-restritos.md)
- [Complementos](https://help.traderscale.com/pt-BR/articles/9561459-complementos.md)
- [Como Faço Para Comprar Uma Conta?](https://help.traderscale.com/pt-BR/articles/9561644-como-faco-para-comprar-uma-conta.md)
- [Reembolsos](https://help.traderscale.com/pt-BR/articles/9561537-reembolsos.md)
- [Como Faço Login na Minha Conta?](https://help.traderscale.com/pt-BR/articles/9561649-como-faco-login-na-minha-conta.md)

### Rules For Every Account

- [News Trading](https://help.traderscale.com/pt-BR/articles/9561434-news-trading.md)
- [É obrigatório utilizar Stop Loss?](https://help.traderscale.com/pt-BR/articles/9561506-e-obrigatorio-utilizar-stop-loss.md)
- [Bots e EAs](https://help.traderscale.com/pt-BR/articles/9561433-bots-e-eas.md)
- [Capital Máximo de Negociação](https://help.traderscale.com/pt-BR/articles/9561430-capital-maximo-de-negociacao.md)

### Payouts

- [Solicitação de Saque](https://help.traderscale.com/pt-BR/articles/9561467-solicitacao-de-saque.md)
- [Como os Pagamentos São Feitos?](https://help.traderscale.com/pt-BR/articles/9561541-como-os-pagamentos-sao-feitos.md)

### Platform & Troubleshooting

- [Posso Operar Enquanto Aguardo Meu Saque?](https://help.traderscale.com/pt-BR/articles/9562327-posso-operar-enquanto-aguardo-meu-saque.md)
- [Posso Sacar Meus Lucros Após Breaching as Regras da Conta?](https://help.traderscale.com/pt-BR/articles/9561543-posso-sacar-meus-lucros-apos-breaching-as-regras-da-conta.md)
- [Rollover de Mercado](https://help.traderscale.com/pt-BR/articles/9561551-rollover-de-mercado.md)
- [Como Posso Contatar a Equipe de Suporte?](https://help.traderscale.com/pt-BR/articles/9561639-como-posso-contatar-a-equipe-de-suporte.md)
- [Certificados](https://help.traderscale.com/pt-BR/articles/9561621-certificados.md)

### Competitions

- [FAQ da Competição Traderscale](https://help.traderscale.com/pt-BR/articles/11144104-faq-da-competicao-traderscale.md)

### Partnerships

- [Parcerias](https://help.traderscale.com/pt-BR/articles/9562344-parcerias.md)

## English

### Start Here

- [What is Traderscale?](https://help.traderscale.com/en/articles/16618472-what-is-traderscale.md)
- [Country Restrictions](https://help.traderscale.com/en/articles/9561394-country-restrictions.md)
- [Traderscale Add-Ons Overview](https://help.traderscale.com/en/articles/9561459-traderscale-add-ons-overview.md): Add-ons modify specific conditions on the account to which they are attached. They do not replace the underlying program rules, remove compliance review, or automatically apply to every account own...
- [How to Purchase an Account](https://help.traderscale.com/en/articles/9561644-how-to-purchase-an-account.md)
- [Refund & Cancellation Policy](https://help.traderscale.com/en/articles/9561537-refund-cancellation-policy.md)
- [Where to Find Your Login Credentials](https://help.traderscale.com/en/articles/9561649-where-to-find-your-login-credentials.md)
- [Speedy vs Flex vs Pro vs Instant Funding – Full Comparison](https://help.traderscale.com/en/articles/16623989-speedy-vs-flex-vs-pro-vs-instant-funding-full-comparison.md)
- [Funded Account Checklist](https://help.traderscale.com/en/articles/15807499-funded-account-checklist.md)

### Your Program

- [Speedy Rules at a Glance](https://help.traderscale.com/en/articles/16827454-speedy-rules-at-a-glance.md)
- [Speedy Drawdown](https://help.traderscale.com/en/articles/16827472-speedy-drawdown.md): Drawdown limits for the Speedy account
- [Speedy Profit Target & Trading Days](https://help.traderscale.com/en/articles/16827493-speedy-profit-target-trading-days.md): Profit targets to pass the Speedy evaluation and the minimum day requirement
- [Speedy Consistency Rule](https://help.traderscale.com/en/articles/16827504-speedy-consistency-rule.md): Consistency requirements to be eligible for payout
- [Speedy Payout Terms](https://help.traderscale.com/en/articles/16827514-speedy-payout-terms.md): Payout eligibility on Speedy accounts
- [Flex Rules at a Glance](https://help.traderscale.com/en/articles/16827456-flex-rules-at-a-glance.md)
- [Flex Drawdown](https://help.traderscale.com/en/articles/16827529-flex-drawdown.md): Drawdown limits for the Flex account
- [Flex Profit Target & Trading Days](https://help.traderscale.com/en/articles/16827546-flex-profit-target-trading-days.md): Profit targets to pass the Flex evaluation and the minimum day requirement
- [Flex Payout Terms](https://help.traderscale.com/en/articles/16827550-flex-payout-terms.md): Payout eligibility on Flex accounts
- [Pro Rules at a Glance](https://help.traderscale.com/en/articles/16827555-pro-rules-at-a-glance.md)
- [Pro Drawdown](https://help.traderscale.com/en/articles/16827561-pro-drawdown.md): Drawdown limits for the pro account
- [Pro Profit Targets & Trading Days](https://help.traderscale.com/en/articles/16827567-pro-profit-targets-trading-days.md): Profit targets to pass the Pro evaluation and the minimum day requirement
- [Pro Payout Terms](https://help.traderscale.com/en/articles/16827587-pro-payout-terms.md): Payout eligibility on Pro accounts
- [Instant Funding Rules at a Glance](https://help.traderscale.com/en/articles/16827595-instant-funding-rules-at-a-glance.md)
- [Instant Funding Drawdown](https://help.traderscale.com/en/articles/16827599-instant-funding-drawdown.md): Drawdown limits for the Instant Funding account
- [Instant Funding Consistency Rule](https://help.traderscale.com/en/articles/16827635-instant-funding-consistency-rule.md): Consistency requirements to be eligible for payout
- [Instant Funding Trading Days](https://help.traderscale.com/en/articles/16827657-instant-funding-trading-days.md): Instant Funding minimum day requirement
- [Instant Funding Payout Terms](https://help.traderscale.com/en/articles/16827650-instant-funding-payout-terms.md): Payout eligibility on Instant Funding accounts
- [Instant Funding TraderProtect](https://help.traderscale.com/en/articles/16827789-instant-funding-traderprotect.md): Auto-liquidation on Instant Funding

### Rules For Every Account

- [Weekend Holding Explained](https://help.traderscale.com/en/articles/16624007-weekend-holding-explained.md)
- [News Trading Rules](https://help.traderscale.com/en/articles/9561434-news-trading-rules.md)
- [Stop Loss Requirements](https://help.traderscale.com/en/articles/9561506-stop-loss-requirements.md)
- [Adding To Positions](https://help.traderscale.com/en/articles/16624003-adding-to-positions.md)
- [Tick Scalping Policy](https://help.traderscale.com/en/articles/16624008-tick-scalping-policy.md)
- [Toxic Trading & Risk to Reward Policy](https://help.traderscale.com/en/articles/16624004-toxic-trading-risk-to-reward-policy.md)
- [Automation, EAs & Copy Trading](https://help.traderscale.com/en/articles/9561433-automation-eas-copy-trading.md)
- [Maximum Capital Allocation \($600K Limit\)](https://help.traderscale.com/en/articles/9561430-maximum-capital-allocation-600k-limit.md)

### Prohibited Practices

- [Arbitrage trading - all accounts](https://help.traderscale.com/en/articles/16827670-arbitrage-trading-all-accounts.md)
- [High-frequency trading - all accounts](https://help.traderscale.com/en/articles/16827688-high-frequency-trading-all-accounts.md)
- [News bracketing - all accounts](https://help.traderscale.com/en/articles/16827689-news-bracketing-all-accounts.md)
- [Martingale - all accounts](https://help.traderscale.com/en/articles/16827691-martingale-all-accounts.md)
- [Grid trading - all accounts](https://help.traderscale.com/en/articles/16827714-grid-trading-all-accounts.md)
- [Adding in drawdown & using multiple accounts - Speedy, Flex and Instant Funding only](https://help.traderscale.com/en/articles/16827717-adding-in-drawdown-using-multiple-accounts-speedy-flex-and-instant-funding-only.md)
- [Capital allocation manipulation - all accounts](https://help.traderscale.com/en/articles/16827737-capital-allocation-manipulation-all-accounts.md)
- [Exploiting system errors - all accounts](https://help.traderscale.com/en/articles/16827752-exploiting-system-errors-all-accounts.md)
- [Trade coordination & copy trading - all accounts](https://help.traderscale.com/en/articles/16827755-trade-coordination-copy-trading-all-accounts.md)
- [One-sided speculative exposure - all accounts](https://help.traderscale.com/en/articles/16827759-one-sided-speculative-exposure-all-accounts.md)
- [Expert Advisors & automation - all accounts](https://help.traderscale.com/en/articles/16827760-expert-advisors-automation-all-accounts.md)
- [Tick scalping & minimum trade duration - all accounts](https://help.traderscale.com/en/articles/16827762-tick-scalping-minimum-trade-duration-all-accounts.md)
- [Hedge trading - all accounts](https://help.traderscale.com/en/articles/16827765-hedge-trading-all-accounts.md)
- [Max risk per asset - all accounts](https://help.traderscale.com/en/articles/16827767-max-risk-per-asset-all-accounts.md)
- [Account sharing & reselling - all accounts](https://help.traderscale.com/en/articles/16827772-account-sharing-reselling-all-accounts.md)
- [Toxic trading \(risk-to-reward\) - all accounts](https://help.traderscale.com/en/articles/16827774-toxic-trading-risk-to-reward-all-accounts.md)
- [Account churning - all accounts](https://help.traderscale.com/en/articles/16827781-account-churning-all-accounts.md)

### Payouts

- [Payout Eligibility Checklist](https://help.traderscale.com/en/articles/9561467-payout-eligibility-checklist.md)
- [How to Request a Payout](https://help.traderscale.com/en/articles/16624020-how-to-request-a-payout.md)
- [What Happens During Payout Review](https://help.traderscale.com/en/articles/16624021-what-happens-during-payout-review.md)
- [Payout Timeline Explained](https://help.traderscale.com/en/articles/9561541-payout-timeline-explained.md)
- [Rise Works Setup Guide](https://help.traderscale.com/en/articles/16624025-rise-works-setup-guide.md)
- [Crypto Payout Guide](https://help.traderscale.com/en/articles/16624026-crypto-payout-guide.md)
- [Nuvesto Markets 100% Deposit Bonus Transfer](https://help.traderscale.com/en/articles/16736337-nuvesto-markets-100-deposit-bonus-transfer.md): Transfer your payout to Nuvesto Markets and receive 100% deposit bonus up to $5000!
- [Refund of Pro Challenge Fee Explained](https://help.traderscale.com/en/articles/13314904-refund-of-pro-challenge-fee-explained.md)
- [Why Was My Payout Rejected?](https://help.traderscale.com/en/articles/16624022-why-was-my-payout-rejected.md)

### Compliance & Verification

- [KYC Document Requirements](https://help.traderscale.com/en/articles/16624027-kyc-document-requirements.md)
- [Why Was My Verification Rejected?](https://help.traderscale.com/en/articles/16624028-why-was-my-verification-rejected.md)
- [How Long Does Verification Take?](https://help.traderscale.com/en/articles/16624030-how-long-does-verification-take.md)
- [Third Party Payment Prohibition](https://help.traderscale.com/en/articles/16624033-third-party-payment-prohibition.md)
- [AML & Compliance Policy](https://help.traderscale.com/en/articles/16624035-aml-compliance-policy.md)
- [Payment Method Policy](https://help.traderscale.com/en/articles/12829241-payment-method-policy.md)

### Platform & Troubleshooting

- [MT5 Login Troubleshooting Guide](https://help.traderscale.com/en/articles/16624010-mt5-login-troubleshooting-guide.md)
- [Match-Trader Login Guide](https://help.traderscale.com/en/articles/16624011-match-trader-login-guide.md)
- [How to Reset Your Password](https://help.traderscale.com/en/articles/16624013-how-to-reset-your-password.md)
- [Why Was My Trade Closed Automatically?](https://help.traderscale.com/en/articles/16624014-why-was-my-trade-closed-automatically.md)
- [Why Did My Stop Loss Trigger Early?](https://help.traderscale.com/en/articles/16624015-why-did-my-stop-loss-trigger-early.md)
- [Platform Maintenance Policy](https://help.traderscale.com/en/articles/16624017-platform-maintenance-policy.md)
- [Why Is My Account Inactive?](https://help.traderscale.com/en/articles/16624018-why-is-my-account-inactive.md)
- [Reading Your Trader Area](https://help.traderscale.com/en/articles/16624019-reading-your-trader-area.md)
- [Why Is My Account Read Only?](https://help.traderscale.com/en/articles/9562327-why-is-my-account-read-only.md)
- [Why Was My Account Breached?](https://help.traderscale.com/en/articles/9561543-why-was-my-account-breached.md)
- [Market Rollover Explained](https://help.traderscale.com/en/articles/9561551-market-rollover-explained.md)
- [Before You Contact Support – Checklist](https://help.traderscale.com/en/articles/9561639-before-you-contact-support-checklist.md)
- [Certificates](https://help.traderscale.com/en/articles/9561621-certificates.md)
- [How to Delete Your Account](https://help.traderscale.com/en/articles/15012849-how-to-delete-your-account.md)

### Competitions

- [Monthly Competition Rules](https://help.traderscale.com/en/articles/16618554-monthly-competition-rules.md)
- [Competition Drawdown & Risk Rules](https://help.traderscale.com/en/articles/16618555-competition-drawdown-risk-rules.md)
- [Competition Prize Structure](https://help.traderscale.com/en/articles/16618556-competition-prize-structure.md)
- [Competition Restricted Countries](https://help.traderscale.com/en/articles/16618559-competition-restricted-countries.md)
- [Competition Eligibility](https://help.traderscale.com/en/articles/16624038-competition-eligibility.md)

### Partnerships

- [Affiliate Program Overview](https://help.traderscale.com/en/articles/9562344-affiliate-program-overview.md)
- [Commission Structure](https://help.traderscale.com/en/articles/16624044-commission-structure.md)
- [How to Apply](https://help.traderscale.com/en/articles/16624045-how-to-apply.md)
- [Affiliate Terms](https://help.traderscale.com/en/articles/16624046-affiliate-terms.md)