Platform access
Understanding your Trader Area
Your Trader Area shows objectives and live loss limits. Green metrics do not confirm compliance or approve a payout; all rules are checked at payout review.
Where to find your live limits
- Log in at hub.traderscale.com.
- Open Accounts Overview.
- Select the account.
- Select Go to Metrics.
- Check both the daily drawdown breach level and the maximum drawdown breach level.
Balance is not equity
How open trades affect equity
Open positions change equity before their profit or loss is realised.
Example assumes no credits, withdrawals or additional fees. Your daily and maximum loss limits are checked separately.
Balance is the result of your closed trades and posted account transactions. Floating profit or loss does not change the balance until it is realised; posted transactions can change it.
Equity is your balance plus the floating profit or loss on open trades. This is what breach checks use. Equity can drop below a breach level while your closed balance still looks fine.
What each figure means
| Figure | Meaning on Pro |
|---|---|
| Daily loss level | Higher of balance/equity at 21:00 UTC, minus 5% of the original starting balance; checked on current equity |
| Maximum loss floor | Fixed at 90% of the original starting balance; profits do not move it |
| Consistency | Not required on Pro |
| Balance After Payout | The account balance after the payout; Pro does not use a consistency calculation |
Use the live levels
The static maximum-floor example is not your live daily-loss level. Check both values in Metrics. An open loss can affect equity before the position closes.
When a figure does not match
Send support a timestamped screenshot, your Pro account number and the calculation you expected. Server-side records remain the primary evidence for review.