Traderscale

Quick answer: Credentials are emailed to your registered address the moment payment completes, and are always available in your Trader Area under Accounts Overview.

Sent immediately after successful payment. Check your spam or junk folder before contacting support — this resolves most "no credentials" tickets.

Select the trading account — the account number, server and passwords are shown there

1. Log in at hub.traderscale.com
2. Open Accounts Overview
3. Select the trading account — the account number, server and passwords are shown there

Your account has a main trading password and an investor (read-only) password. The investor password lets you view the account but will not place orders. If you can see your account but can't trade, this is almost always why.

See also: <a href="https://help.traderscale.com/en/articles/16624010-mt5-login-troubleshooting-guide">MT5 Login Troubleshooting Guide</a> · <a href="https://help.traderscale.com/en/articles/16624011-match-trader-login-guide">Match-Trader Login Troubleshooting Guide</a>

Where to Find Your Login Credentials

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Where to Find Your Login Credentials

By email

In your Trader Area

Two passwords — use the right one