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Why Was My Account Breached?

Quick answer: A breach means equity crossed a drawdown level, or a prohibited practice was confirmed at review. The account is marked inactive, accumulated profits are forfeited, and it's no longer payout-eligible.

The usual cause: equity, not balance

Breach checks use equity — balance plus floating positions. Your closed balance can look fine while an open position takes equity through the level. Spread widening, slippage, swaps and rollover conditions all move equity; a stop loss set above the breach level doesn't guarantee equity never crosses it before or during execution.

Check both levels in your Trader Area Metrics: the daily level (resets 5pm EDT) and the maximum level (never resets; trailing on Speedy and Instant Funding, static on Flex and Pro).

Soft breach vs breach

A soft breach — such as opening a position without a required stop loss, or a first TraderProtect event — is recorded, may close the affected position, and generally doesn't end the account. Soft breaches are currently unlimited in number, but repeated violations are reviewed and the record can inform a later payout review.

A breach ends the account: marked inactive, profits forfeited, no further payouts.

Can I withdraw profits after a breach?

No. On a confirmed breach, accumulated profits are forfeited and the account is no longer eligible for payouts.

If you believe the breach was incorrect

Send support your registered email, account number and type, the breach notice, screenshots of Accounts Overview and Metrics, a platform screenshot showing balance, equity and open positions, relevant ticket numbers, and the approximate date and time. Support can submit eligible cases to the Dealing Team; a confirmed breach isn't reversed without new verified information.

See also: How Trailing Drawdown Works (Visual Examples) · Before You Contact Support – Checklist

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