Cancellation and Refund Policy
At Traderscale, all program purchases are subject to the following refund terms.
Please read this policy carefully before placing an order.
After Purchase
Once payment has been successfully cleared for one of our programs:
• You will receive your trading platform login credentials via email
• Access to the evaluation program is granted
Once login credentials have been issued, the purchase is considered fully delivered and no refund will be provided.
If you believe there are exceptional circumstances, please contact [email protected]. All requests are reviewed on a case by case basis.
Refunds After Successful Completion
Speedy Challenge
The evaluation fee for the Speedy Challenge is non refundable.
Pro Challenge
For Pro funded accounts, once you become eligible for your first payout, you will also receive a refund of your initial challenge fee.
This refund is issued in accordance with program terms and subject to full compliance with all trading rules.
Acceptance of This Policy
By placing an order for any Traderscale program, you confirm that:
• You have read and understood this refund policy
• You agree to these terms in full
• You accept that evaluation fees are non refundable once access has been granted
If you do not agree with this policy, you should not proceed with your purchase.
For any questions regarding this policy, please contact [email protected] before placing your order.
