Traderscale

<b>Quick answer:</b> There are no fixed maintenance windows. Any platform maintenance is communicated <b>by email</b> to your registered address in advance.

Advance notice by email whenever maintenance affects trading

Trading may be unavailable during a notified window

Check spam and keep your registered email current — it's the channel used

- Advance notice by email whenever maintenance affects trading
- Trading may be unavailable during a notified window
- Check spam and keep your registered email current — it's the channel used

Contact support with the time, symbol, account number and a screenshot. And note that profiting from a platform malfunction — including pricing faults during or after maintenance — is prohibited under the system-error rules in Prohibited Trading Practices.

Platform Maintenance Policy

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Platform Maintenance Policy

What to expect

If you're affected unexpectedly