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How Do I Activate My Funded Account?

Once you have successfully passed your evaluation, there are a few final steps before your funded account is activated for trading.


Step 1 – Complete Identity Verification

You must first complete your identity verification through your Traderscale Dashboard.

To do this, visit:

Your funded account cannot be activated until your identity has been successfully verified.

Accepted Identity Documents

Veriff accepts the following government-issued photo identification:

• Passport
• Driving Licence
• National Identity Card (where supported)

Your document must:

• Be valid and in date
• Be the original physical document (not a photocopy)
• Show all four corners of the document
• Be clear, legible, and in focus
• Match the personal information registered on your Traderscale account

Documents That Will Not Be Accepted

The following are not accepted:

• Expired identification documents
• Screenshots or photographs of a computer or phone screen
• Photocopies or scanned copies
• Cropped, blurred, or low-quality images
• Documents with edited or obscured information
• Temporary or unofficial identity documents (unless specifically accepted by Veriff)

Verification Tips

To help your verification succeed on the first attempt:

• Use a well-lit environment with no glare or reflections
• Ensure all information on the document is clearly visible
• Remove any document holders or covers
• Follow the selfie instructions carefully when prompted
• Make sure the details on your Traderscale account exactly match your identification document

What Happens If My Verification Is Rejected?

If your verification cannot be completed, Veriff will normally provide a reason.

Common reasons include:

• Poor image quality
• Expired document
• Information does not match your Traderscale account
• Selfie could not be verified
• Unsupported document type

If your verification is unsuccessful, you will usually be able to submit a new verification request. Alternatively, you can contact our support team.


Step 2 – Sign Your Funded Trader Agreement

Once your identity has been verified, you must sign your funded trader agreement.

You can access your agreement here:

Your account will only be activated after the agreement has been signed.


Step 3 – Start Trading

Once both steps have been completed:

• Your funded account will be activated for trading
• You can log in using your funded account credentials
• You may begin trading immediately, subject to all Traderscale Risk Management Rules


Trading Symbols on Funded Accounts

Funded accounts use trading symbols that end with the letter "c".

For example:

• ✅ EURUSDc
• ✅ GBPUSDc
• ✅ XAUUSDc

Standard symbols without the "c" suffix (such as EURUSD) are not tradable on funded accounts.

Please ensure you are selecting the correct instruments before placing any trades.


Important Reminder

Before attempting to trade on your funded account, ensure you have:

• Completed identity verification
• Signed your funded trader agreement
• Logged into the correct trading server
• Selected instruments ending with the "c" suffix

If you have completed all of the above and are still unable to trade, please contact our support team for assistance on [email protected].

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