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How to Delete My Account

How Do I Delete My Traderscale Account?

If you wish to close your Traderscale account, you will need to contact the support team directly. Account deletions are handled manually to ensure your data and any active positions are dealt with correctly.


Contacting support

Account deletion requests cannot be completed from within the platform itself. To request the removal of your account, you must reach out to the Traderscale support team through one of the following channels:


What to include in your request

To help the support team locate and close your account as quickly as possible, include the following details in your message:

  • The email address associated with your account

  • Your full name

  • A clear statement that you wish to delete your account


What happens next

Once your request is received, the support team will review your account and confirm the deletion. You will receive a confirmation once the process is complete.

Please note that any active evaluation or funded account may need to be resolved before deletion can be finalised.

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